This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be read together with our main Terms.
Please review this policy carefully before placing an order. By purchasing from us, you agree to the terms below.
1. Shipping Methods
We offer different shipping options. In some cases, inventory and delivery may be handled by third-party fulfillment partners.
All-Over Print Apparel – Processing & Delivery Time
Shipping Type Handling Time Shipping Time Cost
Shipping with Insurance (Recommended) 3 – 5 business days 7 – 15 business days $9.99
Standard Shipping 3 – 5 business days 7 – 15 business days $6.99
✔ Free Standard Shipping on orders over $80 USD
2. Shipping Insurance
Shipping insurance ($9.99) protects your order against loss, theft, or damage during transit.
If your insured package arrives damaged or does not arrive, please email us at support@uxhippysoul.com
with photos or a description of the issue.
We will send you a replacement at no additional cost.
Exclusions:
• Damage caused by natural disasters or external uncontrollable factors
• Items delivered to your mailbox but stolen afterward
3. Order Tracking
You will receive a shipping confirmation email with a tracking link once your order has been shipped.
Please allow 3 – 5 business days for tracking information to update in the carrier’s system.
If your Standard Shipping order shows no movement 9 business days after shipment, please contact us.
4. Order Queue & Modifications
After payment is completed, your order remains in a 12-hour processing queue.
During this period, you may request:
Size, color, or quantity changes
Order cancellation
After 12 hours, production begins and changes are no longer possible.
5. Multiple Shipping Addresses
We currently ship each order to a single address. If you’d like to ship to multiple addresses, please place separate orders.
6. Shipping Restrictions
We currently only ship to customers in North America.
Orders outside this region cannot be processed.
7. Customs & Taxes
All items are manufactured, printed, and shipped from the United States.
The price displayed at checkout is the final price – no additional customs fees or taxes will apply.
8. Faster Delivery Tips
To ensure faster delivery, please:
Provide accurate and complete shipping information
Complete payment successfully
We are not responsible for:
Incorrect or undeliverable addresses provided by the customer
Lost or stolen packages after you request the carrier to redirect or forward your parcel
9. Need Help?
Your satisfaction is our top priority.
If you need assistance, please contact us at:
📧 support@uxhippysoul.com
10. Questions About Returns?
For questions regarding returns or exchanges, please refer to our Return Policy.